Antoinette Madeira, Brigadier General

Antoinette Madeira works in back office management/accounting and consults in the quality management field. Toni firmly believes that quality principles apply to all types of business and strives to ensure Back Office Brigade exemplifies these practices.

In 1979 Toni began her career with a metal building manufacturer, and spent the last six years of her tenure working in quality management at the corporate level. She was a major participant in the development and deployment of the ISO 9000 certification process for 10 engineering and manufacturing facilities nationwide. Toni also taught product and ISO internal auditor training programs for the organization. For the last ten years, prior to establishing her own business, Antoinette provided back office services to a variety of businesses.

Antoinette is a summa cum laude graduate with a dual Bachelor of Science degree in business administration and management of human resources (organizational development and behavior) from Park University. In addition, she serves as a member of the Park University School of Business Advisory Council. In 2012, the Student Senate bestowed the Tipton Award to Toni for her service contributions to Park University.

Her extracurricular activities include serving as Treasurer for the Just Off Broadway Theater Association and Financial, Treasurer for Corey's Network and Operations Committee Chair for Planet Play.

Other credentials include work with the Excellence in Missouri Foundation and the Kansas Award for Excellence Foundation as an examiner and judge. Toni is a current member of the American Society for Quality and has served on the board of the Kansas City chapter.

Toni and her husband currently reside in Kansas City, Missouri with their dog Molly.


Emily Foster, Master Sergeant

Emily has worked in a variety of industries with diverse experience in accounting, human resources, and payroll for several companies including a major hotel chain and a national property management firm.

After seven years of working in an analytical management position outside of her field of study, she decided to return to the accounting and human resources field. Emily assists with back office management and bookkeeping duties.


She is currently pursuing a bachelor’s degree in business. In her spare time, Emily enjoys volunteering for several not-for-profit organizations throughout Kansas City.


She currently resides in Parkville, Missouri.

Kathy Payson, Master Sergeant (in Training)

Kathy Payson started working for Back Office Brigade in 2017. She assists with back office management and bookkeeping duties. She is a graduate of Park University with a Bachelor of Science degree in business administration.

For 38 plus years, Kathy worked in the Pre-Engineered Metal Building and Construction industry working in Engineering, Standards, Systems and Management. She assisted with implementation and deployment of several major company-wide system implementations during her tenure.

She also assisted in the creation of standard work processes for the engineering and services teams (14 sites, including international locations) where quality and repeatable processing is critical to business success.

Kathy has been a board member for the Kansas City Clay Guild from 2010-12. She is currently serving as Treasurer of the Board for the BlueScope Employee’s Credit Union, having served for 8 years in different roles.

Kathy currently resides in Kansas City, Missouri.